The Internet has opened up a world of possibilities for eCommerce. But buying complex equipment like scales and scale systems over the Internet can be misleading because it’s difficult to know exactly what you’re getting.
For scales, this is even more applicable. Scales can be falsely advertised in the sense that the scale being shown online may not meet your state’s regulatory standards for commercial scales, which would make the scale useless to you.
These concerns are why you should purchase your scales and scale systems locally, from a trusted local scale dealer in California, rather than from an online retailer who may not offer appropriate proof of certification and regulatory compliance.
The primary benefit of buying scales locally is knowing that what you’re purchasing will meet all local and state regulations for commercial scale use.
For a scale to be used in any buying, selling, or shipping applications, it has to be approved by the National Type Evaluation Program (NTEP). NTEP is conducted by the National Conference on Weights and Measures (NCWM). NTEP helps to ensure that a scale meets certain standards of accuracy and performance, but it doesn’t ensure that the scale can then be put into service.
For that, in most states, an authorized dealer still has to calibrate the scale and place it into service in order to comply with all regulations.
To better ensure compliance:
#1: Research the Seller – Make sure the seller is a legitimate local business with a name, address, and phone number at the very least (or an email address).
#2: Verify the NTEP Certification Number – Look for the NTEP logo and certification number for each product being sold.
#3: Search for the Certification Number – Perform a search on the NCWM website for the certificate number and pictures of the product.
Taking Advantage of Local Service
Buying locally not only ensures you get compliant, authorized, and calibrated scales; it also means you benefit from local service and support.
Local dealers have state-licensed technicians who are trained in diagnosing, troubleshooting, calibrating, and repairing scales and scale systems. They also have direct lines of communication with manufacturers in case you need to discuss an issue with them. Finally, there’s no guarantee that an online-only retailer will honor a warranty. That is typically not an issue with local dealers who sold you the original scale (although many will not support scales they did not sell for liability reasons).
Buying scales locally is the preferred option to ensure performance and compliance. Talk to Acme Scales if you’re looking for a trusted scales dealer in California who can help you find what you’re looking for and ensure it meets all requirements.