Services

Services

Sales of Industrial Scales and Balances

Industrial Scales are manufactured for specific applications within a plant or facility. Utilizing the right scale equipment is vital for accuracy, compliance with regulatory agencies, and preventing costly downtime. PUA_574_Application_Internet_13486Our experienced Sales Engineers are experts in specifying weighing equipment and processes. From food to pharmaceuticals, from aggregate to waste, from process automation to discrete manufacturing, our Sales Engineers continue to work with our customers to expand the capabilities of our products and services offering. We employ five (5) Professional Sales Engineers to assist you with product recommendations. We follow through with the implementation of your scale equipment and essential peripheral equipment. Whether you need a simple solution for a basic scale function or a more complex weighing application with systems integration, we have the expertise to handle all your industrial scales.

Servicing Scales and Balances

Acme Scale’s Service Department employs eleven (11) factory-trained technicians in Northern California. Because of this, our technicians are capable of scale calibration, maintenance, and repair fo most makes and models of industrial scales. Our scale equipment repair technicians are experienced and specialized in quickly identifying and solving equipment problems with industrial scales. Our professional service consultants study how critical each instrument is to your goals, as measured by its impact on quality, downtime, accuracy, and regulatory compliance.

semi truck with scales in the back parked in front of acme scale company

Choosing the Right Instrument: Our scale department determines the right service strategies for the industrial scales that best support those business goals. These service strategies typically include appropriate scale calibration intervals, calibration certificates, preventative maintenance, repair, training, and regulatory compliance services.

Showing Up Prepared: We offer digital scale repair, truck scale repair, and scale calibration service. Our trucks are fully equipped with 1,000 lbs. of Certified Test Weights, along with the tools and parts necessary to keep your industrial scales functioning and in compliance with your company, local and state requirements. In addition, Acme Scale Company maintains a Heavy Duty Test Truck to provide truck scale repair and calibration, digital scale repair and calibration, and to meet the needs of your additional heavy capacity scale equipment.

Quality Assurance and Industry Compliance Acme Scale Company’s scale calibration service is unsurpassed. Our calibration process is backed by a genuine Quality Assurance Program. We are not only committed to maintaining traceability of all our test equipment but also to the assurance that the accuracy of our test weights is maintained between calibration intervals. We offer Certificates of Calibration traceable to the National Institute of Standards and Technology (N.I.S.T.) and we can provide traceable documents in accordance with ANSI/NCSL Z540-1.  We are ISO17025 Accredited by A2LA (Certificate Number: 3461.01).

Ask us about our ISO17025 program. Contact us for more information on our “Calibration Service Quality Assurance Program” and how we might be able to assist you with your ISO17025, GMP, FDA requirements, NIST, or other quality programs. Toll free 1-(888) 638-5040 or email us!

Systems and Data Collection

In today’s competitive and fast moving markets, technology and communication are changing daily. Because your industrial scales are your company’s cash register, you need your weight data to be reliable. Also, you need immediate feedback in order to process transactions or to communicate with other equipment within your plant. For more than a decade, Acme Scale has designed and developed commercial software for industrial scales. Our systems are uniquely configured for our customer’s requirements and ease of operator interfacing. Our software utilizes a Windows Operating System and is Type Approved for commercial applications. Additionally, it can be used for attended or unattended weighing applications. Detailed transaction records are stored in a database. This gives you instant access to information for administration, invoicing, and compliance.